Privacy Policy
Privacy Policy
Last Updated: August 31, 2026
At DMX Steel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through our website.
Information We Collect
When you place an order, contact us, or use our website, we may collect information such as:
Name
Phone number
Email address
Delivery and billing address
Order and transaction details
Information you provide when contacting us
Website usage and device information
How We Use Your Information
We may use your information to:
Process and deliver your orders
Contact you regarding your orders
Respond to questions and customer support requests
Improve our products, services, and website
Analyze website traffic and user behavior
Provide relevant advertising and marketing
We do not sell or rent your personal information to third parties.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
We may use Google Analytics to collect and analyze information about website traffic and usage. Google Analytics may collect information such as pages visited, device information, approximate location, and interactions with the website.
We may also use the Meta Pixel and related Meta technologies to understand website activity, measure the effectiveness of our advertising, and show relevant advertisements on Meta platforms such as Facebook and Instagram.
These services may use cookies or similar technologies according to their own privacy policies.
Sharing of Information
We may share necessary information with trusted service providers who help us operate our business, such as delivery companies, payment providers, website/hosting services, analytics providers, and advertising platforms.
We only share information that is reasonably necessary for these services.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links to or use services provided by third parties. These third parties may have their own privacy policies and terms. We are not responsible for the privacy practices of external websites or services.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us through the contact details provided on our website.